Return Policies
At Fretta’s, we take great care and pride in our products. If you are not satisfied with your purchase or an item is damaged, we will find another solution. Online purchases are not eligible for returns. If product does not meet satisfaction, please email us at fretta@ptd.net.
Receiving Instructions
Upon receipt, please place your items in the refrigerator. It is best to keep it tightly wrapped in plastic wrap for best results. Take out from the fridge a bit before serving – it is best enjoyed at room temperature!
Shipping Guidelines
Please note that due to high order volume at this time, shipping may be slightly delayed; we’ll do our best to process your order as quickly as possible.
Fretta’s only ships within the contiguous United States. Please note that delays may occur due to weather, availability, or other unforeseen circumstances.
We guarantee delivery only to the address you provide. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time. We do not deliver to P.O. boxes.
Orders placed on in-stock items will ship within 1-2 business days.
Shipping Charges
- Free shipping is offered on all USPS Ground orders over $50.00.
- Orders with a final subtotal from $0 – $49.99 ship with a flat-rate of $15.00 per address.
- Please contact us for any other special shipping needs (additional charges may apply).
